Scuba Diving in Cancún – FAQ & Refund Policy | Vision Oceanos

Plan your dive safely with Vision Oceanos, the first SSI Dive Center in Cancún. Learn about health requirements, flight times, dive safety, and refund policies before you dive.

Who Can Dive?

Scuba diving requires good physical health. For your safety, participants must not suffer from asthma, diabetes, high or low blood pressure, heart conditions, or recent surgeries. A short medical questionnaire is completed before diving. If you take medication or have medical concerns, please consult a doctor or contact Vision Oceanos on WhatsApp for advice before booking.

Can I Fly After Diving?

To reduce the risk of decompression sickness, wait before flying:

  • 12 hours after a dive up to 10 meters (33 ft)
  • 18 hours after multiple dives or multiple days of diving
  • 24 hours after deep or decompression dives

Follow your dive computer’s recommendations and allow extra rest time when possible.

Why Do I Feel Tired After Diving?

Diving combines exercise, focus, and pressure adaptation. Feeling tired after a dive is normal — it’s your body adjusting. Stay hydrated, eat light, and rest between dives. If you experience dizziness or fatigue, notify your instructor immediately.

Can I Dive More Than Once a Day?

Yes. Multiple dives per day are safe when you respect your surface interval — the time needed to release nitrogen before the next dive. Your instructor or dive computer will tell you the minimum time to wait.

Photos & Videos

Preserve your memories underwater with our professional photo and video services at Cancún’s reefs and the MUSA Underwater Museum. Bring your own GoPro or relax while we capture your experience. Ask about our media packages on WhatsApp.

Refund & Cancellation Policy

We understand travel plans can change. Our policies ensure flexibility while maintaining safety and logistics:

  • Full refund for cancellations made more than 48 hours before your scheduled dive.
  • Non-refundable within 48 hours, but may be rescheduled once (subject to availability).
  • No-shows are not eligible for refunds.
  • If Vision Oceanos cancels due to weather or safety reasons, you may choose between a refund or reschedule.
  • SSI training courses are non-refundable once e-learning materials are issued.

For refund requests or rescheduling, contact Vision Oceanos on WhatsApp.

About Vision Oceanos

Vision Oceanos is an official SSI Dive Center in Cancún with over 10 years of experience offering reef dives, MUSA dives, certification courses, and private excursions. We focus on safety, small groups, and unforgettable underwater experiences. Learn more or book your dive today.