VISION OCEANOS · SSI DIAMOND DIVE CENTER
SCUBA
FAQ
PLAN YOUR DIVE · CANCÚN, CARIBBEAN
Everything you need to know before your dive in CancúnBEFORE YOU DIVE
Scuba diving requires good physical health. For your safety, participants must not suffer from asthma, diabetes, high or low blood pressure, heart conditions, or recent surgeries. A short medical questionnaire is completed before every dive. If you take medication or have medical concerns, please consult a doctor or contact us on WhatsApp before booking.
To reduce the risk of decompression sickness, wait before flying:
- 12 hours after a dive up to 10 meters (33 ft)
- 18 hours after multiple dives or multiple days of diving
- 24 hours after deep or decompression dives
Always follow your dive computer’s recommendations and allow extra rest time when possible.
Diving combines exercise, focus, and pressure adaptation. Feeling tired after a dive is completely normal — it’s your body adjusting. Stay hydrated, eat light, and rest between dives. If you experience dizziness or unusual fatigue, notify your instructor immediately.
Yes. Multiple dives per day are safe when you respect your surface interval — the time needed to release nitrogen before the next dive. Your instructor or dive computer will tell you the minimum wait time required.
Yes. We offer a professional photo and video service as an add-on to any dive — reef dives, MUSA, cenotes, or Cozumel. A dedicated media specialist captures your experience so your guide stays focused on your safety. See the Photo & Video service → or ask us on WhatsApp. From $60 USD.
We provide all dive equipment: BCD, regulator, mask, fins, wetsuit (rental), and tanks. You should bring: swimwear, a change of clothes, sunscreen (reef-safe preferred), a towel, and a valid ID. Leave valuables at the hotel.
We are located at Boulevard Kukulcán Km 3.5, inside Cancún Bay Hotel, Zona Hotelera. From the Hotel Zone, take any bus or taxi toward Km 3.5. Most hotels in the zone are within 5–15 minutes. Get directions on Google Maps →
REFUND & CANCELLATION
CANCELLATION POLICY
- Full refund for cancellations made more than 48 hours before your scheduled dive.
- Non-refundable within 48 hours, but may be rescheduled once subject to availability.
- No-shows are not eligible for refunds.
- If Vision Oceanos cancels due to weather or safety reasons, you may choose between a full refund or a new date.
- SSI training courses are non-refundable once e-learning materials have been issued.
For refund requests or rescheduling, contact us on WhatsApp.
READY TO DIVE?
Questions answered. All that’s left is getting in the water.
Get directions → Boulevard Kukulcán Km 3.5, inside Cancún Bay HotelSTART YOUR EXPERIENCE