VISION OCEANOS · SSI DIAMOND DIVE CENTER

SCUBA
FAQ

PLAN YOUR DIVE · CANCÚN, CARIBBEAN

Everything you need to know before your dive in Cancún
COMMON QUESTIONS

BEFORE YOU DIVE

01WHO CAN DIVE?

Scuba diving requires good physical health. For your safety, participants must not suffer from asthma, diabetes, high or low blood pressure, heart conditions, or recent surgeries. A short medical questionnaire is completed before every dive. If you take medication or have medical concerns, please consult a doctor or contact us on WhatsApp before booking.

02CAN I FLY AFTER DIVING?

To reduce the risk of decompression sickness, wait before flying:

  • 12 hours after a dive up to 10 meters (33 ft)
  • 18 hours after multiple dives or multiple days of diving
  • 24 hours after deep or decompression dives

Always follow your dive computer’s recommendations and allow extra rest time when possible.

03WHY DO I FEEL TIRED AFTER DIVING?

Diving combines exercise, focus, and pressure adaptation. Feeling tired after a dive is completely normal — it’s your body adjusting. Stay hydrated, eat light, and rest between dives. If you experience dizziness or unusual fatigue, notify your instructor immediately.

04CAN I DIVE MORE THAN ONCE A DAY?

Yes. Multiple dives per day are safe when you respect your surface interval — the time needed to release nitrogen before the next dive. Your instructor or dive computer will tell you the minimum wait time required.

05DO YOU OFFER PHOTOS AND VIDEO?

Yes. We offer a professional photo and video service as an add-on to any dive — reef dives, MUSA, cenotes, or Cozumel. A dedicated media specialist captures your experience so your guide stays focused on your safety. See the Photo & Video service → or ask us on WhatsApp. From $60 USD.

06WHAT SHOULD I BRING?

We provide all dive equipment: BCD, regulator, mask, fins, wetsuit (rental), and tanks. You should bring: swimwear, a change of clothes, sunscreen (reef-safe preferred), a towel, and a valid ID. Leave valuables at the hotel.

07HOW DO I GET THERE?

We are located at Aquafun Marina, Boulevard Kukulcán Km 16.261, Zona Hotelera, Cancún. Take an R1 or R2 bus and ask to stop at Km 16 near Captain’s Cove, or arrive by taxi or rideshare using our exact map pin. Private van transportation from hotels around Cancún starts at $90 USD, depending on location and availability; Riviera Maya and long-distance locations are not included. Get directions on Google Maps →


POLICIES

REFUND & CANCELLATION

CANCELLATION POLICY

  • Full refund for cancellations made more than 48 hours before your scheduled dive.
  • Non-refundable within 48 hours, but may be rescheduled once subject to availability.
  • No-shows are not eligible for refunds.
  • If Vision Oceanos cancels due to weather or safety reasons, you may choose between a full refund or a new date.
  • SSI training courses are non-refundable once e-learning materials have been issued.

For refund requests or rescheduling, contact us on WhatsApp.

READY TO DIVE?

Questions answered. All that’s left is getting in the water.

Get directions → Aquafun Marina, Boulevard Kukulcán Km 16.261, Zona Hotelera, Cancún

START YOUR EXPERIENCE

CHOOSE YOUR DIVE

BEGINNER

Try Scuba Diving

No experience needed. First dives on Cancún’s reef. From $99 USD.

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CERTIFICATION

SSI Open Water Diver

Get your lifetime scuba certification in two days in Cancún. $395 USD.

SSI Open Water Diver course in Cancún →
CERTIFIED

Two Tank Reef Dives

Two guided dives on the best reef sites. From $90 USD.

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CENOTES

Cenote Diving

Crystal-clear freshwater caverns with natural light. $240 USD.

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PREMIUM

Cozumel 2-Dive Trip

World-class walls all-inclusive from Cancún. $320 USD.

Explore →